Refund policy

Return & Refund Policy

At Café Orea, every bag of coffee is roasted fresh to order to ensure peak flavor and quality. Because our products are perishable and made specifically for each customer, we do not accept returns or exchanges.

We stand behind the quality of our coffee. If your order arrives damaged, incorrect, or if you experience an issue with freshness or quality, please contact us within 7 days of delivery at [your email address] with your order number and a brief description of the issue. We’re committed to making it right.

Thank you for understanding and for supporting freshly roasted, small-batch coffee.